- The seminar held at the Cardiff City Hall was the final in the series of the six with 17 leaders from Welsh Public Service attending, details can be accessed here.
- A summary of the key findings of the Wales Audit Office key findings presented by Chief Operating Officer Anthony Snow can be accessed here.
- Brian Fraser, Chief Fire Officer, South Wales Fire and Rescue Service provided a number of examples of shared learning which could assist other organisations. These focused upon the procurement of equipment and the co-location of and use of facilities with other organisations. These examples are currently being developed into case studies for the shared learning forum.
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Key messages from the Cardiff City Hall delegates:
- Delegates felt centrally devised targets and performance management frameworks must not work against organisations working collaboratively. Common targets and outcomes are needed.
- ‘Leapfrogging’ of scarce key personnel around public services creates a false jobs market and has a significant impact upon recruitment budgets.
- Invest to save initiatives have a significant impact both financially and culturally, generating innovative and creative citizen focussed improvements.
- Understanding if initiatives have been successful is necessary and needs to be considered early on.
- The ‘lack of guidance’ can be used as an excuse for inertia. Some delegates felt that more potentially guidance could stifle innovation and slow momentum if it was over prescriptive.
- It is important to recognise that although change is often imposed from the outside, its successful implementation can only be driven from within the organisation
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The outputs of the seminar have been summarised here. The key messages that the delegates raised will be considered alongside the outputs of the other seminars over the coming month.
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