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There must be proper sensitivity about the privacy of a person’s home, but at the same time, the employer has responsibility under the duty of care to be concerned for the health and safety of the employee. That responsibility may be satisfied through the completion of a checklist by the employee, or, if the employer is providing a complete workstation, by ensuring it is installed by a competent person who verifies that it is adequate.
The employee is responsible for any issues associated with agreements with landlords, mortgage lenders, insurers, and for ensuring that they can actually concentrate on their work at home.
Lone working also carries particular risks which the employer should consider if the work involves travelling alone to visit clients. When the base is a shared office, colleagues know where others are going and when they are expected to return. If the employee is on their own, there is a risk that some harm may befall them and no one would know. It is good practice to use mobile telephones to report the planned journey and the completion of it, and to ensure that a system is in place to activate a response in the event that no closure call is received.
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