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The Welsh Assembly Government’s Corporate Health Standard* provides a national quality standard for health promotion. It sets out criteria for assessing the quality of an occupational health service.
Staffing
Assessors need evidence that an occupational health service is delivered by competent employees such as:
- a medical advisor with a diploma in occupational medicine;
- a registered nurse with a recognised occupational health qualification; or
- a registered nurse with a defined pathway to specialist advice.
Management
Assessors will want to see evidence that occupational health risks are managed effectively, through, for example:
- preventative intervention strategies;
- monitoring the effectiveness of the service in meeting the needs of the organisation;
- health screening;
- health surveillance;
- immunisation strategies;
- imanaged return to work strategies;
- work-related health advice;
- access to counselling;
- health promotion; and
- giving the occupational health provision access to a multi-disciplinary team relevant to the needs of the organisation.
Service levels
Assessors will also want to see evidence that:
- the occupational health service has an explicit standard of referral that is both adequate and appropriate to the needs of the organisation;
- employees can self-refer and there is a facility for GPs to refer;
- employees can access a comprehensive, competent and confidential occupational health service; and
- employees can be referred by line management or other appropriate employees, such as the health and safety officer or union officials.
Source: *Welsh Assembly Government’s Corporate Health Standard
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