Staff Survey Q1 Which department you work for?   --Click Here--Commerce and Employment DepartmentCulture and Leisure DepartmentEducation DepartmentEnvironment DepartmentHealth and Social Services DepartmentHome DepartmentHousing DepartmentPublic Services DepartmentSocial Security DepartmentTreasury and Resources DepartmentParliamentary or States CommitteePolicy Council   Please note: 1. Where the survey refers to ‘member’ this includes both States and Non-States members. 2.  All responses are non-attributable. Q2 Principle 1: Focusing on the organisation’s purpose and on outcomes for Guernsey residents - as a member of staff: (Instructions:  Below are a series of statements relating to Principle 1. Please select one response for each statement.)   Always   Usually   S'times   Rarely   Never   Don't know a I am clear about the outcomes the States of Guernsey as a whole is trying to achieve           b Members are clear about the outcomes the States of Guernsey is trying to achieve           c I am clear about the outcomes my department/committee is trying to achieve           d Members are clear about the outcomes my department/committee is trying to achieve           e Other Senior staff are clear about the outcomes the States of Guernsey is trying to achieve           f Other Senior staff are clear about the outcomes their department/committee is trying to achieve           g I am clear about how these outcomes take into account human rights, equalities and diversity issues           h Achieving desired outcomes is well integrated into planning and decision making within the States of Guernsey as a whole           i Achieving desired outcomes is well integrated into planning and decision making at a departmental/committee level           j External stakeholders find it easy to find out what strategic decisions have been made and the reasons for them           k I receive useful information on quality of services for users           l I know how well the States of Guernsey is achieving its outcomes           m I know how well my department/committee is achieving its outcomes           n The States of Guernsey is achieving its desired outcomes           Q3 Please provide any comments to support your views on principle 1

Q4 Principle 2: Performing effectively in clearly defined functions and roles - as a member of staff: (Instructions:  Below are a series of statements relating to Principle 2. Please select one response for each statement.)   Always   Usually   S'times   Rarely   Never   Don't know a I am clear to whom the States of Guernsey is accountable           b I am clear to whom my department/committee is accountable           c The States of Guernsey works well with all those to which it is accountable           d My department/committee works well with all those to which it is accountable           e The main functions of the States of Guernsey are clearly set out           f The main functions of States’ committees are clearly set out           g The main functions of States’ departments are clearly set out           h The main functions of key political office holders are clearly set out           i I understand how the main functions of the States of Guernsey are carried out           j I understand how the main functions of my department/committee are carried out           k Members understand how the main functions of the States of Guernsey are carried out           l Members understand how the main functions of my department/committee are carried out           m There are clear roles and responsibilities for individual States members in their political capacity.           n There are clear roles and responsibilities for individual States members in their departmental/committee capacity.           o There are clear roles and responsibilities for the Policy Council           p There are clear roles and responsibilities for the Chief Minister           q There are clear roles and responsibilities for the Chief Executive           r There are clear roles and responsibilities for senior members of staff           s States members take collective responsibility for key decisions

Principle 2: Performing effectively in clearly defined functions and roles - as a member of staff: (Instructions:  Below are a series of statements relating to Principle 2. Please select one response for each statement.) t The Policy Council takes collective responsibility for key decisions           u Departmental Boards take collective responsibility for key departmental decisions           v There are constructive working relationships between members within departments/committees           w There are constructive working relationships between members across departments/committees           x There are constructive working relationships between members at a political level           y There are constructive working relationships between members and senior staff with the States as a whole           z There are constructive working relationships between senior staff within departments/committees           aa There are constructive working relationships between senior staff across departments/committees           ab Staff know who is responsible for what in the leadership of their department/committee           ac Staff know who is responsible for what within the leadership of the States of Guernsey as a whole           ad Members in a formal scrutiny role are effective at holding decision makers to account           ae There is formal agreement on responsibilities delegated to senior staff compared to those that are reserved for members at a corporate level           af There is formal agreement on responsibilities delegated to senior staff compared to those that are reserved for members at a departmental/committee level           ag Members understand the corporate delegation arrangements           ah Members understand the departmental/committee delegation arrangements           ai Senior staff understand the corporate delegation arrangements           aj Senior staff understand the departmental/committee delegation arrangements           ak Corporate delegation arrangements are appropriate, clear and up to date           al Departmental/committee delegation arrangements are appropriate, clear and up to date           Q5 Please provide any comments to support your views on principle 2

Q6 Principle 3: Promoting values for the States of Guernsey and demonstrating the values of good governance through behaviour - as a member of staff: (Instructions:  Below are a series of statements relating to Principle 3. Please select one response for each statement.)   Always   Usually   S'times   Rarely   Never   Don't know a The values the States of Guernsey expects its members to demonstrate are clearly set out           b These values are appropriate to the achievement of the States of Guernsey’s objectives           c These values are appropriate to the achievement of my department’s/committee’s objectives           d These values take into account standards of conduct, equalities, diversity and human rights issues           e Rigorous processes ensure these values guide the actions of members           w Members demonstrate commitment to these values in their behaviour           f The dividing line between the roles and responsibilities of staff and members respectively are clearly defined and upheld           g The values the States of Guernsey expects its staff to demonstrate are clearly set out           h Rigorous processes ensure these values guide the actions of staff           i Staff demonstrate commitment to these values in their behaviour           j External stakeholders know the values which guide the work of the States of Guernsey           k Senior staff  act in a professional, impartial and non-political way in the best interests of Guernsey residents           l Bullying by members is not tolerated within the States of Guernsey           m Bullying by staff is not tolerated within the States of Guernsey           n There are effective arrangements to oversee the behaviour of members           o There are effective arrangements to ensure good standards of conduct of all holders of public office within the States of Guernsey           p The States of Guernsey have arrangements in place to enable staff to raise issues of concern without fear of reprisal           q The States of Guernsey have arrangements in place to enable members to raise issues of concern without fear of reprisal           r The States of Guernsey have arrangements in place to enable external stakeholders to raise issues of concern without fear of reprisal           s Staff can raise issues of concern without fear of reprisal           t Members can raise issues of concern without fear of reprisal           u External stakeholders can raise issues of concern without fear of reprisal           Q7 Please provide any comments to support your views on principle 3

Q8 Principle 4 - Taking informed, transparent decisions, managing risk and having proper controls in place - as a member of staff: (Instructions:  Below are a series of statements relating to Principle 4. Please select one response for each statement.)   Always   Usually   S'times   Rarely   Never   Don't know a The States of Guernsey focuses on achieving better outcomes when making decisions           b The States of Guernsey collects information on the economy, efficiency and effectiveness of its services           c My department/committee collects information on the economy, efficiency and effectiveness of the services it delivers           d Members receive meaningful information on service cost and performance across the activities of the States of Guernsey           e Members receive meaningful information on service cost and performance for their own departments/committees           f Members receive meaningful information on how service cost and performance compares to other organisations and/or service providers           g Members receive information which set out the outcomes of service delivery for Guernsey residents           h The States of Guernsey is good at using information on costs to guide corporate decision making           i My department/committee is good at using information on costs to guide its decision making           j The States of Guernsey is good at using information on the quality of services to make corporate decisions about improving value for money           k My department/committee is good at using information on the quality of services to guide its decisions about improving value for money           l The States of Guernsey is good at using information on costs, quality and impact to make corporate decisions about improving value for money           m My department/committee is good at using information on costs, quality and impact to guide its decisions about improving value for money           n The States of Guernsey is good at using information on public, service user and other stakeholder satisfaction to improve value for money for residents           o My department/committee is good at using information on public, service user and other stakeholder satisfaction to improve value for money           p The States of Guernsey delivers economic, efficient and effective services           q My department/committee delivers economic, efficient and effective services

Principle 4 - Taking informed, transparent decisions, managing risk and having proper controls in place - as a member of staff: (Instructions:  Below are a series of statements relating to Principle 4. Please select one response for each statement.) r The States of Guernsey runs its services on a sustainable basis for the long term           s Members take appropriate advice to inform their corporate decision making           t Members take appropriate advice to inform their departmental/committee decision making           u Advice given to members by senior staff to inform their corporate decision making is appropriate and objective           v Advice given to members by senior staff to inform their departmental/committee decision making is appropriate and objective           w Members with a formal scrutiny role are effective in assisting the development of policies           x The States of Guernsey uses scrutiny processes effectively to improve outcomes           y The States of Guernsey Scrutiny Committee provides challenge to the effectiveness of services delivered to the public           z The States of Guernsey Public Accounts Committee provides challenge to the effectiveness of services delivered to the public           aa There are effective corporate arrangements, including internal audit to oversee financial processes           ab There are effective departmental/committee arrangements, including internal audit to oversee financial processes           ac There are effective arrangements for members to challenge key issues within the States of Guernsey           ad There are effective arrangements for members to challenge key issues within their department/committee           ae The States of Guernsey uses risk management to inform key corporate decision making           af My department/committee uses risk management to inform key departmental/committee decision making           ag The States of Guernsey’s approach to risk management is effective           ah My department’s/committee’s approach to risk management is effective

Principle 4 - Taking informed, transparent decisions, managing risk and having proper controls in place - as a member of staff: (Instructions:  Below are a series of statements relating to Principle 4. Please select one response for each statement.) ai The States of Guernsey is prepared to take calculated risks in order to seek improved outcomes for Guernsey residents           aj My department/committee is prepared to take calculated risks in order to seek improved outcomes for service users           ak My department/committee communicates the reasons for decisions to those who might be affected by them           al The States of Guernsey makes decisions in a timely way           am My department/committee makes decisions in a timely way           an My department/committee communicates the reasons for decisions to those who might be affected by them           av My department/committee strives to identify more effective and innovative ways of delivering services           ao My department/committee is committed to ensuring that services are delivered by those best equipped to deliver them, irrespective of organisational boundaries           ap It is easy for staff to find out what key decisions have been taken by the States of Guernsey           aq It is easy for staff to find out what key decisions have been taken by my department/committee           ar It is easy for external stakeholders to find out what key decisions have been taken by the States of Guernsey           as It is easy for external stakeholders to find out what key decisions have been taken by my department/committee           at Partnerships with which my department/committee works are appropriately governed           Q9 Please provide any comments to support your views on principle 4

Q10 Principle 5: Developing the capacity and capability of the governing body and staff to be effective - as a member of staff: (Instructions:  Below are a series of statements relating to Principle 5. Please select one response for each statement.)   Always   Usually   S'times   Rarely   Never   Don't know a The States of Guernsey knows what skills members should have to do their job effectively           b Members are appropriately skilled           c The selection/election processes for members identify people from a wide cross section of society           d The selection/election processes for members identify people with the right skills and knowledge           e The departmental/committee selection processes for members consistently identify people with the right skills and knowledge           f The States of Guernsey has the right balance of long-standing as well as new members           g My department/committee has the right balance of long-standing as well as new members           h The States of Guernsey takes appropriate measures to ensure that becoming a member is practical for a wide range of people           i The States of Guernsey has systems to ensure that the skills and knowledge of members are appropriately developed           j My department/committee has systems to ensure that the skills and knowledge of members are appropriately developed           k The performance of members within my department/committee is appropriately reviewed           l My departmental board/committee reviews its own performance           m The States of Guernsey works to improve the performance of its key committees and boards to ensure delivery of the outcomes for Guernsey residents           n The States of Guernsey learns from its mistakes           o My department/committee learns from its mistakes           p The States of Guernsey seeks to promote good practice in all its activities           q My department/committee seeks to promote good practice in all its activities           r The States of Guernsey identifies and applies good practice           s My department/committee identifies and applies good practice           Q11 Please provide any comments to support your views on principle 5

Q12 Principle 6: Engaging with local people, partners and other stakeholders to ensure robust accountability- as a member of staff: (Instructions:  Below are a series of statements relating to Principle 6. Please select one response for each statement.)   Always   Usually   S'times   Rarely   Never   Don't know a I am clear about the partners with which the States of Guernsey is working to improve outcomes for Guernsey residents.           b I am clear about the partners with which my department/committee is working to improve outcomes for Guernsey residents           c The States of Guernsey works effectively with partners to improve outcomes for residents           d My department/committee works effectively with partners to improve outcomes for residents           e There are effective arrangements for external stakeholders to challenge the States of Guernsey           f There are effective arrangements for external stakeholders to challenge my department/committee           g External stakeholders are involved in service review arrangements           h My department/committee has effective systems to listen to suggestions from external stakeholders           i My department/committee acts on suggestions from external stakeholders           j My department/committee uses feedback from consultations with external stakeholders effectively to inform policy and practice           k The States of Guernsey has effective arrangements to consult staff on key issues           l My department/committee has effective arrangements to consult staff on key issues           m The States of Guernsey has effective arrangements to involve staff in the decision making process           n My department/committee has effective arrangements to involve staff in the decision making process           o Systems to act upon staff issues are effective           p Members are clear about what is involved in their community leadership role           Q13 Please provide any comments to support your views on principle 6   If you have any queries with the content of the questionnaire, please contact Dave Rees on 07771 904995 If you have any technical queries, please contact Ena Lloyd on 0790 1513872 Thank you for taking the time to complete this survey. Please click the 'Submit' button below.