Good Practice Exchange

Welcome to the Good Practice Exchange (GPX) - a free resource which shares relevant knowledge and innovative practices to support you and your organisation to deliver better services.

The Good Practice Exchange is based on the following key principles:

  • Not reinventing the wheel;
  • Adapting not adopting;
  • Not advocating a one-size-fits-all approach; and
  • Acting as a 'conduit' for the sharing of knowledge.

How does it work?

We gather and share good practice in a number of ways, such as:

We also work in collaboration with other organisations. In particular, we work in partnership with Good Practice Wales, a single access online portal to Welsh Public Services good practice and knowledge.

If you want to get in touch please email us at goodpractice@wao.gov.uk or call the team on 029 2032 0500.

Sharing the experience…and the results.