Wales Audit Office / Swyddfa Archwilio Cymru
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NHS taking steps to protect staff from violence and aggression
But some concerns still remain says Auditor General for Wales
18/02/2009
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Report - Click here to download the report - Protecting NHS Staff from Violence and Aggression - An Update |
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Click here to view the press release |
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A task force, set up to help protect NHS staff from violence and aggression, is providing fresh impetus for improvement. The NHS has taken a number of steps to protect staff, but according to the Auditor General for Wales there are still problems that need addressing. His follow-up report, to the National Assembly's Audit Committee, found that staff are still reluctant to report incidents; there remains a lack of benchmarking data; and staff training is still an issue. However, progress is being made to improve the consistency of information on reported incidents, health bodies are taking steps to prevent and control attacks, and there are better plans in place for supporting affected staff.
Today's report 'Protecting NHS Trust staff from violence and aggression: an update' follows-up on progress made since the Auditor General's 2005 report on the issue and a subsequent report in 2006 by the Assembly's Audit Committee. The Audit Committee's report made six recommendations for action by the Assembly Government and NHS trusts.