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Despite the strengths of the unscheduled care system, there is considerable scope to improve the way services work together says a report published today, by the Auditor General.
Unscheduled care is a term used to describe any unplanned and urgent health or social care. It ranges from emergency hospital treatment to help for individuals to care for themselves at home. Other examples of unscheduled care services include 999 ambulance services, or booking an urgent or emergency appointment with a GP.
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