Productive time
This focuses on the time spent on core activities and identifying which of those core activities are actually the most productive.
Time spent clearing the daily snowstorm of email is essential, but is it productive? Does it actually make a direct contribution to the delivery of services?

One of the advantages of homeworking is the reduction of interruptions colleagues discussing last weekend’s activities, or next year’s holidays. Research conducted by Cardiff University into the noises which cause the greatest interruption in open plan environments show that it is actually colleagues attempting to be sociable who cause the most interruption to productive time.

Lean analysis suggests that as much as 95% of ‘activity’ at work does not actually add value. A focus on output rather than input can be helpful, in that it can establish ‘norms’, of how much work should be expected in what periods of time, then inform the management and supervision of office and homeworking.

See ‘Lean

<< Back to previous page