Breakdown and recovery
Drivers need to be aware of what they need to do if their vehicle breaks down. Organisations may provide their own breakdown and recovery services but it is usually outsourced to specialist providers.

In the event that a vehicle breaks down, drivers should have a phone number to call and should have the following information to hand:

  • vehicle registration number;
  • location of vehicle;
  • contact telephone number;
  • vehicle make, model and colour; and
  • description of problem.

Organisations also need to consider whether their drivers have access to mobile telephones.

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