Case study list

Encouraging Looked After Children and Young People to go into High Education18/04/2013
Children's Champions18/04/2013
Agile Working Toolkit05/04/2013
Member Area Groups08/03/2013
Participatory Budgeting at Cae Ddol Park, Ruthin08/03/2013
Engagement of children and young people08/03/2013
Carmarthenshire Community Challenge28/11/2012
Families First Pioneer consultation28/11/2012
Engagement and Participation - Tenant and Leaseholder Participation Strategy28/11/2012
Love where you live28/11/2012
Electricity Savings at the International Sports Village09/10/2011
Energy Savings through Boilers and Control01/10/2011
Upgrading Energy Rating01/10/2011
Energy Efficiency Building01/10/2011
Zero Carbon Communities01/10/2011
Saving through Tumble Dryer Replacements01/10/2011
Greener Server Rooms01/09/2011
Biomass Boilers reduce Carbon Emissions01/09/2011
Automatic computer power management01/09/2011
Heating Controls Project for Energy Efficiency01/09/2011
Newport Wetlands aim for zero carbon01/09/2011
Voltage Optimisation Units01/09/2011
Solar Photovoltaic Panels01/09/2011
Voltage Optimisation Equipment at Llanelli Multi Storey Car Park01/09/2011
T5 Retrofit Lighting01/09/2011
Support Tenants' Lunches 09/03/2011
Three local authorities have joined together to form the North West Wales Outdoor Partnership09/03/2011
Estate Improvement Funding09/03/2011
The Office for National Statistics has benefited from developing a detailed closure timetable 01/07/2010
NHS Wales's Estates and Facilities Performance Management System 03/06/2010
The NHS Central Energy Fund - Welsh Health Estates 03/06/2010
NHS Wales's Estates and Facilities Performance Management System03/06/2010
Biomass boilers in the NHS - Welsh Health Estates 03/06/2010
Working with external organisations to secure funds for energy efficiency works 03/06/2010
NHS risk-based approach for managing backlog maintenance 03/06/2010
Port Talbot Primary Care Resource Centre01/06/2010
Torfaen County Borough Council - Grants Protocol 04/11/2009
Carbon Trust's Carbon Management Toolkit 04/11/2009
Services to Older People 02/11/2009
Timebanking 02/11/2009
Service user focus 02/11/2009
Estate Assistants 02/11/2009
Access to Adapted Housing 02/11/2009
Inner City Regeneration 02/11/2009
Actual promotion of Diversity 02/11/2009
Grants compliance officer 01/10/2009
Cross-departmental working supporting HECA objectives 01/10/2009
Corporate external funding database 01/10/2009
'You Said, We Did' Board 01/10/2009
Working in partnership to raise additional funding and using it to improve facilities in a special school 01/10/2009
Using the same accounts process, enables GE to produce its monthly, quarterly and financial reports in three days 01/10/2009
Pembrokeshire County Council has improved its accounts closure process through a number of initiatives 01/10/2009
Taking effective action to increase in-authority special school capacity and reduce the need for more expensive out-of-county provision 01/10/2009
Using benchmarked information to compare expenditure on special schools with that in similar authorities and to inform a review of budget allocation 01/10/2009
Red Sea House 01/10/2009
Implementing an office accommodation strategy 01/10/2009
Increasing opportunities for inclusion and delivering better value for money through modernising special schools 01/10/2009
Taking effective action to increase in-authority special school capacity and reduce the need for more expensive out-of-county provision 01/10/2009
Recruiting Staff from Diverse Backgrounds 01/10/2009
Tendering a shared framework contract for building maintenance services 01/10/2009
Including resident involvement in standard support planning 01/10/2009
Wrexham County Council saw sickness absence and staff turnover fall after introducing a range of flexible working initiatives 01/10/2009
Planning to improve special schools as part of the wider programme of modernising schools 01/10/2009
Wales and West Housing Association introduced field working to improve service to tenants and estimates that it saves almost £500,000 a year 01/06/2009
OOH provision in Conwy and Denbighshire 03/02/2009
Planning specialist provision 03/02/2009
Fleet management newsletter 03/02/2009
Business Plan 03/02/2009
Increasing the capability of mainstream schools 03/02/2009
Tenant Support Service 03/02/2009
Monitoring the quality of provision in schools 03/02/2009
Action Planning to deliver HECA objectives 03/02/2009
Access to information 03/02/2009
Efficient use of centrally-employed teaching assistants 03/02/2009
Neighbourhood appraisals 05/01/2009
KPI validation system 05/01/2009
Nuisance Prevention Team 05/01/2009
Community Investment Strategy 05/01/2009
Involve a Customer Day 05/01/2009
Choice based lettings in Rhyl 02/01/2009
Pathways to Adapted Housing 01/01/2009
Working with schools to promote energy and water efficiency 01/01/2009
Dealing with Anti-social Behaviour 01/01/2009
Mission Statement 01/01/2009
Investing to Save 01/01/2009
Choice Based Lettings Scheme (CBLS) 01/01/2009
Working together to improve customer service 01/01/2009
Installation of energy and water efficiency measures in new build and refurbishment projects 01/01/2009
Corporate commitment 01/01/2009
Information on dealing with Anti-social Behaviour 01/01/2009
Evaluation of Probationary Tenancies 01/01/2009
Furnished Homes 01/01/2009
Community Initiatives Strategy 01/01/2009
Encouraging Resident Involvement 01/01/2009
Welfare Benefits Advice 01/01/2009
The benefits of effective partnership working 01/01/2009
Taking into account the requirements of disabled people 01/01/2009
Clear information about services 01/01/2009
Effective Business Planning process 01/01/2009
Working with schools to encourage responsible and enjoyable countryside and coastal access 01/01/2009
Improving countryside access for Communities First areas and the wider community 01/01/2009
Pathways to Adapted Housing 01/01/2009
The private sector makes various contributions to increasing physical activity and achieving Climbing Higher 01/01/2009
Working with schools to promote energy and water efficiency 01/01/2009
Providing clear Information about full range of services 01/01/2009
Using renewable energy sources 01/01/2009
Working with other organizations to provide joint warden services 01/01/2009
Joint Procurement 01/01/2009
Asset Management 01/01/2009
Provision of good quality countryside access information 01/01/2009
Asset Management 01/01/2009
Installation of energy and water efficiency measures in new build and refurbishment projects 01/01/2009
Three local authorities have joined together to form the North West Wales Outdoor Partnership 01/01/2009
Choice Based Lettings 01/01/2009
Investing to Save 01/01/2009
Increase the opportunities for engaging in physical activity 01/01/2009
A well-resourced energy and water management team 01/01/2009
Welfare Benefits Advisor 01/01/2009
Corporate commitment 01/01/2009
Installation of energy and water efficiency measures in new build and refurbishment projects 01/01/2009
Housing Plus 01/01/2009
Metric Performance Management Report 01/01/2009
Provision of Fleet Services 01/12/2008
The process of determining patients' eligibility for Continuing Healthcare 04/11/2008
Establishment of professional in-house Occupational Health Service 04/11/2008
Sustainable Procurement and Whole Life Costings Policy 03/11/2008
Green Dragon08/10/2008
Reducing travel costs 08/10/2008
Fleet management strategy 08/10/2008
Using incentives to encourage domestic energy efficiency 03/10/2008
Sports Council for Wales - Ryder Cup Wales 02/10/2008
Delivering the health benefits of walking in Communities First areas in Denbighshire 02/10/2008
Local authority working with its Community Councils to maintain Rights of Way using clear strategic customer service benefit criteria 02/10/2008
Locality-based property review process: Brecon area 01/10/2008
WorkSMART programme aims to create a flexible and mobile workforce and to use available office space efficiently 01/10/2008
Pathways to Adapted Housing01/10/2008
Action planning to deliver HECA objectives 01/10/2008
Sign-Up Days 01/10/2008
Capital project prioritisation - an example of good practice01/10/2008
Using financial incentives to encourage domestic energy efficiency 01/10/2008
The Big Breakfast 01/10/2008
Wrexham County Borough Council's Planning Department was able to extend office opening times by allowing staff to work flexibly01/10/2008
Cross-departmental working supporting HECA objectives 01/10/2008
Driver training programme 01/10/2008
Blaenau Gwent County Borough Council introduced home working in the Public Protection Division01/10/2008
The process of determining patients' eligibility for continuing healthcare 01/10/2008
Monmouthshire County Council has identified 'agile working' - its plans for creating a more flexible workforce and reducing its accommodation demands - as its number one01/10/2008
CFM service 01/10/2008
Gwent NHS Trust, Monmouthshire Local Authority and LHB: Integrating Occupational Therapy Services 01/10/2008
Working with external organisations to secure funds for energy efficiency works 01/10/2008
Pre Tenancy advice 01/10/2008
Driver awareness programme 01/10/2008
Encouragement of resident involvement by engaging communities and implementing actions designed to address local issues 01/10/2008
Leeds City Council: effective use of benchmarking with external organisations to make savings and improvements in buildings maintenance arrangements 01/10/2008
Property rationalisation process through partnership and collaborative working 01/10/2008
Preventative Occupational Health 01/10/2008
Eviction Protocol 01/10/2008
Cross-departmental working supporting HECA objectives 01/10/2008
Locality-based property review process: Brecon area 01/10/2008
Strategic partnership working and sharing of accommodation - Dolgellau fire station 01/10/2008
Ranked 2nd in UK's Top 50 Best Workplaces for Work/Life Balance (2008), Taff Housing Association believes that flexibility and treating staff and customers as individuals01/10/2008
Performance management01/10/2008
Fleet Management Strategy 01/10/2008
The Pan-Gwent Frail Older Person's Project is an encouraging example of service models 01/10/2008
Investing to Save 01/10/2008
Fleet disposal procedure 01/10/2008
Making good use of management information 01/10/2008
Cross-departmental working supporting HECA objectives 01/10/2008
Scrutiny of Sickness Absence 01/10/2008
Concerted Management Action to improve attendance 01/10/2008
Business Plan Sponsors on Board and Management Team 01/10/2008
Working with external organisations to secure funds for energy efficiency works 01/10/2008
Fuel Management01/10/2008
Rhondda Housing Association Disability Action Group (RHADAG) 01/10/2008
Improving rights of way through a voluntary organisation in the Vale of Glamorgan 01/10/2008
Pembrokeshire Local Health Board's integrated visit framework 01/10/2008
Success factors in managing the procurement of the Senedd 01/10/2008
Identifying and meeting support needs 01/10/2008
Corporate commitment to the accounts closure process in Torfaen County Borough Council 01/10/2008
Managing Agent Engagement in supported housing 01/10/2008
Providing opportunities for skills development 01/10/2008
Integration of Attendance within Performance Management Framework 01/10/2008
Introducing corporate tenancy agreements for occupiers of corporate buildings 01/10/2008
Creating extra capacity by using flexible working 01/10/2008
Local Enhanced Service for Dermatology 01/10/2008
Oxfordshire Pooled Budgets 01/10/2008
Stroke rehabilitation unit, Nevill Hall Hospital 01/10/2008
Developing a Section 33 agreement and pooled budget for the Monnow Vale facility in Monmouthshire 01/10/2008
Development of community-based facilities 01/10/2008
Collaboration in the provision of professional property services 01/10/2008
The Bolder Project 01/10/2008
Working with external organisations to secure funds for energy efficiency works 01/10/2008
Empowering tenants 01/10/2008
Community development01/10/2008
Fuel management 01/10/2008
Select a Home Choice Based Letting Scheme 01/10/2008
The Association's Supported Housing Compact 01/10/2008
Use of value engineering in the procurement of the Senedd 01/10/2008
Cardiff Accessible Homes 01/10/2008
Falls prevention in Carmarthenshire 01/10/2008
Supported Housing Compact 01/10/2008
South Wales Fire and Rescue Service's agile working pilot enabled fire safety officers to undertake audits and inspections more efficiently01/10/2008
Cross-departmental working supporting HECA objectives 01/10/2008
Driver's handbook 01/10/2008
Alternative means of service provision: public conveniences 01/10/2008
Working with external organisations to secure funds for energy efficiency works 01/10/2008
Healthy Homes in Bridgend County Borough Council, Newport City Council01/10/2008
Working with external organisations to secure funds for energy efficiency works 01/10/2008
Successful engagement with the Corporate Governance Committee in preparing final accounts 01/10/2008
Partnership and collaboration 01/10/2008
Vehicle tracking system 01/10/2008
Procurement and Value for Money 01/10/2008
Neath Port Talbot 'Mystery Shopping' audit of access standards 01/10/2008
Obtaining and using the views of service users 01/10/2008
Working with external organisations to secure funds for energy efficiency works 01/10/2008
The Prevention of Admission to Hospital Scheme in Newport 01/10/2008
Low delegation with strong partnership working 01/10/2008
Driver's handbook 01/10/2008
Occupational Road Risk Group 01/10/2008
Energy Saving 01/10/2008
Wrexham Local Health Board has commissioned enhanced services under block contracts 01/10/2008
Torfaen County Borough Council's Revenue and Benefits Division found that output increased when staff were able to work from home for part of the week 01/10/2008
Accident and emergency vehicle kit 01/10/2008
Working with external organisations to secure funds for energy efficiency works 01/10/2008
Changes to Diabetes Care 01/10/2008
Proactive Attitude to the use of Volunteers 01/10/2008
Use of whole life costing in the procurement of the Senedd 01/10/2008
The Welfare Benefits Advisory Service 01/10/2008
The Provision of Equalities Information on the Association's Intranet 01/10/2008
Attendance as a Line Management issue 01/10/2008
Improving sustainability - use of biomass boilers 01/10/2008
Valleys to Coast Housing Association was able improve customer service and make efficiency savings in its Housing Repair Service, by introducing a more flexible approach 01/10/2008
Carbon reduction strategy 01/10/2008
Cross-departmental working supporting HECA objectives 01/10/2008
Three local authorities have joined together to form the North West Wales Outdoor Partnership 01/06/2008
A pupil database linked to information on pupil progress 01/01/2008
Housing Repair Service01/01/2008
Whole life costings 01/01/2008
Better Discharge Management & Planning 01/01/2008
Establishment of a Continuing Healthcare in-reach team (CHAT) 01/01/2008
Assessing pupils' progress in relation to their individual targets 01/01/2008
CELT 01/01/2008
Direct management of the Gas Servicing Contractor 01/01/2008
Increasing Physical Activity01/01/2008
Engaging primary care practitioners, Caerphilly 01/01/2008
Access to adapted housing 01/01/2008
Aligning Service and Financial Planning 01/01/2008
Driver training 01/01/2008
Compliance testing of procedures 01/01/2008
Installation of energy and water efficiency measures in new build and refurbishment projects 01/01/2008
Aim High Powys Programme 01/01/2008
Promoting educational visits to national parks as part of the national curriculum01/01/2008
Road Safety Exchange01/01/2008
Using benchmarked information to compare expenditure on special schools with that in similar authorities and to inform a review of budget allocation 01/01/2008
Relationship with Residents 01/01/2008
Victim and Witness Support Scheme 01/01/2008
The Welfare Benefits Advisory Service 01/01/2008
Property Reviews (suitability survey), using an "Asset Challenge Methodology"01/01/2008
Outsourcing maintenance 01/01/2008
Effective joint working between councils and the Local Health Board to secure good health service support for pupils with SEN 01/01/2008
Emergency Care Assessment Service in Cardiff 01/01/2008
Joint hospital discharge team - Caerphilly 01/01/2008
Capital Building Programme 01/01/2008
Vehicle Leasing 01/01/2008
Driver training 01/01/2008
Central Billing System 01/01/2008
Relationship with Residents 01/01/2008
Making good use of management information 01/01/2008
Managing Gas Statutory Servicing 01/01/2008
Approach to sustainability 01/01/2008
Carbon Trust's Carbon Management Toolkit 01/01/2008
Sustainability01/01/2008
Cross-departmental working supporting HECA objectives 01/01/2008
The Management of Energy and Water in Welsh Local Government01/01/2008
Cardiff and Vale NHS University Health Board (UHB) has achieved benefits from preparing a detailed timetable and guidance for the closure process 01/01/2008
Involving Residents in Assessing Housing Standards 01/01/2008
Disposal master lease document 01/01/2008
Training and employment for young people 01/01/2008
School Transport Service01/01/2008
Corporate Commitment 01/01/2008
Cardiff and Vale NHS University Health Board (UHB) has achieved benefits from preparing a detailed timetable and guidance for the closure process 01/01/2008
Biofuels01/01/2008
Frail Elderly Model - Caerphilly 01/01/2008
The Partnerships for Older People Projects Programme 01/01/2008
Gas Servicing 01/01/2008
Asset Management 01/01/2008
Cardiff Accessible Homes 01/01/2008
Route planning 01/01/2008
Profiling individuals likely to become delayed if admitted to hospital in Carmarthenshire 01/01/2008
Caerphilly Local Health Board first year Quality and Outcomes Framework visit system01/01/2008
CELT01/01/2008
Race equality impact assessments 01/01/2008
Access to Adapted Housing 01/01/2008
Dealing with Anti-social Behaviour 01/01/2008
Enhanced Services Group 01/01/2008
Fundamental review of the special school funding formula to meet pupils' needs 01/01/2008
Welcome Home Pack 01/01/2008
Reablement in Caerphilly 01/01/2008
Access of Information01/01/2008
Using Renewable Energy Sources 01/01/2008
The Provision of Equalities Information on the Association's Intranet 01/01/2008
Working with local schools 01/01/2008
Managing Gas Statutory Servicing 01/01/2008
Intermediate care schemes 01/01/2008
Delivering the Home Energy Conservation01/01/2008
Bethesda Integrated Primary Care Centre01/01/2008
Knowsley Primary Care Trust's 'Choose Well' initiative 01/01/2008
Working with external organisations to secure funds for energy efficiency works 01/01/2008
Working to increase the number of black and minority ethnic visitors to national parks 01/01/2008
Route planning 01/01/2008
Climate Change Strategy01/01/2008
Speed Limiters 01/01/2008
Arts Council of Wales - Grant Arrangements and Mergers 01/01/2008
Gwynedd Local Health Board out of hours service for neighbouring Local Health Boards 01/01/2008
Monitoring the use by school of delegated SEN funding 01/01/2008
The Association's Supported Housing Compact 01/01/2008
Approach to Best Value 01/01/2008
Projecting the future demand for resources 01/01/2008
Using renewable energy sources 01/01/2008
Arts Council of Wales Audience Participation 01/01/2008
Procurement01/01/2008
Installation of energy and water efficiency measures in new build 01/01/2008
Provision of Fleet Services01/01/2008
Tenant Support Scheme 01/01/2008
Establishment of a Continuing Healthcare in-reach team (CHAT)01/01/2008
Driver's handbook 01/01/2008
Training course on effective discharge practice 01/01/2008
Blaenau Gwent County Borough Council has aligned its physical activity strategy to Climbing Higher 01/01/2008
Training course on effective discharge practice 01/01/2008
Road safety programme 01/01/2008
Involving Residents in Assessing Housing Standards 01/01/2008
Joint approaches to commissioning, Caerphilly 01/01/2008
Residents' Survey 01/01/2008
Improving space utilisation - and improving customer service 01/01/2008
Local Authority, Health Trust and Local Health Board working together to tackle poor health through countryside access01/01/2008
Establishment of the Advanced Clinical Assessment Team has helped reduce hospital admissions and delayed transfers of care in Torfaen01/01/2008
Addressing the needs of homeless people 01/01/2008
Well-driven Scheme 01/01/2008
The Canadian government's funding mechanism for physical activity schemes allows for innovation and flexibility 01/01/2008
Welsh Rugby Union - Penderry Community Coaches and Rugbywise Social Inclusion Projects 26/06/2007
Physical activity strategies in Scotland and England are focused on encouraging people to change their lifestyles. 01/06/2007
Scotland has adopted an integrated approach to improve physical activity led by the health sector 01/06/2007
Working with external organisations to secure funds for energy efficiency works 01/03/2007
Home Safety and Technology in West Lothian 26/03/2005
NHS Risk Adjusted Backlog (RAB) approach for managing backlog maintenance01/12/2004