Case study list

Residents' Survey

Cardiff Community Housing Association

01/01/2008

The Association's WHQS programme will be informed by a survey of all Association residents.

Each resident was sent a personalised survey form, including information in community languages, requesting their views on standards within their homes.

The Association intended to use the information to take account of cultural or physical aids which might be required, and other issues such as affordable warmth.

Contact Name: Kevin Protheroe
Contact Role Chief Executive
Contact Telephone: 029 2046 2142
Contact Email: housing@ccha.org.uk
Contact Address: Cardiff Community Housing Association
2 Ocean Way
Ocean Park
Cardiff
CF24 5TG