Case study list

'You Said, We Did' Board

Taff Housing Association

01/10/2009

The Association had placed a white board in its reception area on which it regularly updated residents on how it was responding to their views.

The board promoted the Association's commitment to respond positively and swiftly to what its residents were telling them, and ensured that the Association kept residents up to date on what was happening between newsletters and other formal communications.

Contact Name: Ellaine Ballard
Contact Role: Chief Executive
Contact Telephone: 02920 259100
Contact Email: e.ballard@tafhousing.co.uk
Contact Address: 307-315 Cowbridge Road East
Canton
Cardiff
CF5 1JD 
Website: http://www.taffhousing.co.uk/