Accessibility statement

This accessibility statement applies to

This website is run by Audit Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts.
  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • skip to main content. All our pages have a skip to main content function at the top of each page, allowing you the option to bypass the main navigation. To access this feature, press the tab key when the page first loads and then press the enter key to select. 
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • experience responsive design. Our website is accessible on mobile and tablet devices. The design of the site will change to fit most dimensions of a screen. On a mobile device, our main menu can be accessed from the small hamburger button, made up of 3 horizontal lines in the top right-hand corner of any page.
  • access text alternatives. This website and our publications use images and other visuals to convey information. Where possible, we have provided text alternatives to allow anyone using assistive technology to access the information. 
  • navigate most of the website using text-to-speech software- we have installed ReadSpeaker’s webReader, which allows visitors to instantly convert online content to audio on our website. Click on the icon in the top right-corner of our website to try this out, and take advantage of the full range of useful webReader features [opens in new window], including, translation, read-on-hover and word look-up.
  • browse, read, and listen to documents. ReadSpeaker docReader can read any of our reports in 50+ languages. The toolbar enables you to browse, read, and listen to items. It also includes a word look-up and highlighter feature. Click on the 'Listen' icon underneath our publication download links.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible.

A full list is given in the ‘non-compliance’ section below.

Many of these issues are now being fixed. Most will be corrected by 27 November 2020 and we aim to review and improve every page on the website by the end of 2020.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, or in a different language:


call: 029 2032 0500

Please tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

We’ll consider your request and get back to you in 5 days.

We’ll do our best to address your accessibility requirements in line with our Reasonable Adjustments Policy [PDF 152KB opens in new window]


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

Find out how to contact us.


Technical information about this website’s accessibility

Audit Wales is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.


Non-compliance with the accessibility regulations

None at present.


Disproportionate burden

None at present.


Content that’s not within the scope of the accessibility regulations

Unsupported browsers

Some parts of our website may not display properly on Internet Explorer versions 6, 7 and 8. Microsoft no longer supports these versions. We recommend that you upgrade to a newer version or try a different browser, if you are experiencing any issues.

Third-party products and websites

Some parts of our website may require the use of third-party software. Our website may also contain hyperlinks to external third-party websites, for your convenience. We have no control over the content published on third-party websites or their products. Please refer to the provider’s website for support information.

PDFs and other documents

Many documents on our website are not accessible in a number of ways including missing text alternatives and missing document structure.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We will shortly be conducting a survey of PDFs on our website and replacing any that are essential with HTML pages. This will be completed by the end of 2020.

Any new PDFs or Word documents we publish will meet accessibility standards.

Please contact us if you require an accessible version of a document on our website.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations [opens in new window].


What we’re doing to improve accessibility

We are currently working to update our website to a newer version of Drupal after the previous version reached the end of its lifespan. This follows an earlier move to that version of Drupal earlier this year; because of the limited life of that version we have not yet remedied these issues as, at the time, they represented a disproportionate burden, in terms of both cost and resource. Additional issues with resource were experienced as a result of Covid-19.

However, we are committed to promoting digital inclusion, including through meeting the Web Content Accessibility Guidelines level 2.1 AA (WCAG 2.0) [opens in new window] success criteria. Our previous website was certified as complaint with WCAG 2.1 [opens in new window] on 2 March 2020.

Our new beta (test) site is currently being improved to meet WCAG 2.1. We will complete this work autumn 2020.


Preparation of this accessibility statement

This statement was prepared on 2 September 2020. It was last reviewed on 14 December 2020.

This website was last tested on 28 July 2020. The test was carried out by the Government Digital Service.

We used this approach to deciding on a sample of pages to test: after conducting our own tests using Google Wave web accessibility evaluation tool, we have incorporated the elements from the Government Digital Service report that we received recently.