Hywel Dda University Health Board moved groups of staff into the Hywel Dda Integrated Care Centres (ICC) at Aberaeron and Cardigan. Following the move, Hywel Dda University Health Board invited an Anthropologist, Dr Luci Attala, Trinity St David, to undertake a study to look at how employees have negotiated the transition from traditional workspaces to an open-plan hot-desk environment in non-clinical areas. The overarching and primary thesis this report asserts is that 'integrated care can only be delivered by an integrated workforce.'

The report outlines that, despite the clear and obvious benefits of the buildings, a selection of minor but recurring concerns have caused friction to the ways staff are able to integrate together and across groups within the buildings.

This 60 minute session will shed light on those issues and how the health board worked to find solutions for how staff can use the existing centres.

How do I register my interest?

Please complete your details on the booking form to the right of this page. We have a delegate privacy notice [opens in new window], telling you how we deal with your personal data as part of the registration process.

To contact the Good Practice Exchange team, please email good.practice@audit.wales.

Joining instructions are circulated 1-2 weeks before the event. Please ensure you provide your email address when booking a place to ensure that we can send information to you.