In 2022-23, we looked at how the three Fire and Rescue Authorities (FRA) in Wales are managing false alarms in non-domestic properties.

In this national report, we highlight the key findings and challenges from these local reviews of each Fire and Rescue Authority, as well as giving a comparative picture of the demand and different responses across Wales.

False alarms make up around half of the total calls responded to by Fire & Rescue Authorities in Wales

What we found

We found that there are inconsistencies in how Fire and Rescue Authorities respond to false alarms, and that no FRA has no comprehensive approach in quantifying the impact of these false fire alarms.

In our report, we also highlight Welsh Government’s new policy direction for Fire and Rescue Authorities.

Our report also looks at what other Fire and Rescue Authorities across the UK are doing.