Foundations are being laid for regional school improvement services in Wales Transcript of video [Word 14 KB Opens in new window] Reports released today by the Auditor General for Wales and Estyn conclude that after an uncertain start, the foundations for 4 regional school improvement services are now being established. In 2011, the Welsh Government announced it wanted local authorities to provide school improvement services through 4 regional education consortia. How service user experience can improve strategic direction and services Video transcription [Word 141KB Opens in new window] Given the changing landscape of Welsh public services, understanding the expectations of service users will be an essential component of reshaping the service that you provide. It is the litmus test for checking whether your services are fit for purpose. In this webinar, key figures from public services across Wales came together to share their approaches and learn from each other. Pagination First page « First Previous page ‹ Previous … Page 262 Page 263 Page 264 Page 265 Current page 266 Page 267 Page 268 Page 269 Page 270 … Next page Next › Last page Last » Subscribe to
How service user experience can improve strategic direction and services Video transcription [Word 141KB Opens in new window] Given the changing landscape of Welsh public services, understanding the expectations of service users will be an essential component of reshaping the service that you provide. It is the litmus test for checking whether your services are fit for purpose. In this webinar, key figures from public services across Wales came together to share their approaches and learn from each other.